Vacancy Announcement

Mann Yadanarpon Airlines team is currently looking for a proactive, self-motivated individual to drive our sales and marketing efforts to fill the position Sales & Marketing Executive

Job description & Responsibilities:

• Develop and implement integrated sales & marketing plans for the routes.
• Identify new business opportunities and revenue streams.
• Build and maintain relationships with corporate clients, travel agencies, and tour operators.
• Negotiate contracts, group booking deals and charterers.
• Lead social media campaigns, email marketing, and online advertising.
• Oversee print media, radio, and outdoor advertising promotions.
• Represent the airline at trade fairs, exhibitions, and road shows.
• Organize promotional events, press conferences, and FAM trips.
• Monitor industry trends, pricing strategies, and competitor activities.
• Adjust sales tactics based on market demand.
• Analyze sales data, campaign performance, and ROI.
• Present reports to senior management with actionable insights.
• Work closely with operations, revenue management, and call center teams to align strategies.
• Mentor junior team members and strong team work.

Qualifications & Requirements:

• Education: Bachelor’s degree in Marketing, Business, or Aviation Management.
• Experience:2-5 years in sales/marketing (aviation, travel, or hospitality preferred).
• Language: Fluent in English & Burmese (other languages are a plus).
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook and data analysis), Google Analytics.

Personal Skills/ Attributes:

• Strong negotiation, presentation, and leadership skills.
• Data-driven mindset with analytical & problem-solving abilities.
• Expertise in digital marketing (Google Ads, Meta Ads, LinkedIn).
• Excellent communication in English & Burmese (additional languages a plus).
• Ability to work under pressure and meet the targets.

Work Conditions:

• Hybrid work model (office + airport visits).
• Frequent travel required for station visits, client meetings and industry events.

Interested candidates are requested to send an application and a CV together with testimonials, NRC Card copy, recent passport photo and other related document to : Mann Yadanarpon Airlines , Business Development Department , Yangon International Airport Estate , Airport Road , Mingalardon Township, Yangon , Myanmar 11021 . ( or ) bdm@airmyp.com. , not later than 27th November 2025.

Mann Yadanarpon Airlines team is currently looking for active and self-study candidate to fill the position Sales & Marketing Assistant

Job description & Responsibilities:

• Conduct competitor analysis and identify emerging market trends.
• Gather customer insights to refine sales and marketing strategies.
• Assist in preparing sales presentations, contracts, and promotional materials.
• Maintain customer databases and track customer interactions.
• Assist & manage marketing campaigns across digital and traditional channels.
• Assist in organizing promotional events, trade shows, and partnerships.
• Respond to customer inquiries via phone, email, and social media.
• Collect and analyze customer feedback for service improvements.
• Prepare weekly/monthly reports on sales performance and campaign ROI.
• Monitor marketing budgets and expenses.
• Work with other department teams and strong team work to align strategies.

Qualifications & Requirements:

• Education: Diploma/Degree in Marketing, Business, or related field.
• Experience:0-2 years (fresh graduates encouraged to apply).
• Preferred: Experience in sales, marketing, or tourism/aviation.
• Language: Fluency in English & Burmese (additional dialects a plus).
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and data analysis.

Personal Skills/ Attributes:

• Strong analytical and problem-solving skills.
• Detail-oriented with excellent organizational abilities.
• Basic knowledge of digital marketing (SEO, social media, Google Ads).
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Strong written and verbal communication in English & Burmese.
• Ability to multitask and work under tight deadlines.

Work Conditions:

• Office-based with occasional travel for events, meetings, or promotions.
• Flexible working hours may be required during peak campaign periods.

Interested candidates are requested to send an application and a CV together with testimonials, NRC Card copy, recent passport photo and other related document to : Mann Yadanarpon Airlines , Business Development Department , Yangon International Airport Estate , Airport Road , Mingalardon Township, Yangon , Myanmar 11021 . ( or ) bdm@airmyp.com. , not later than 27th November 2025.

Mann Yadanarpon Airlines is hiring a Customer Service Executive! We’re looking for a dynamic, self-driven professional ready to provide outstanding service to our passengers.

Job description & Responsibilities:

• Serve as the primary point of contact for Premium Class passengers, MYP Reward members, and VIPs.
• Manage a dedicated service desk for check-in, boarding, and arrivals.
• Provide personalized assistance, including escorting high-priority passengers through priority security and immigration lanes.
• Address and resolve any issues or special requests from VIP customers with discretion and urgency.
• Coordinate with lounges to ensure a premium experience for eligible passengers.
• Act as an airport ambassador for the airline’s frequent flyer program (MYP reward program).
• Assist members with enrollment, account inquiries, points collection and redemption-related questions.
• Promote and explain the benefits of the membership program to eligible passengers at the airport.
• Process points upgrades and manage membership tier benefit fulfillment (e.g., priority boarding passes, lounge invitations).
• Act as the first point of escalation for customer complaints and difficult situations at the airport.
• Listen empathetically to customer concerns, demonstrating understanding and a genuine desire to help.
• Investigate issues promptly and implement effective solutions in real-time, such as offering travel vouchers, lounge access, or rebooking options within authorized limits.
• De-escalate tense situations with professionalism, patience, and diplomacy.
• Document all complaints and resolutions accurately in the company’s system for tracking and analysis.
• Escalate complex or high-level complaints to the Duty Manager or relevant department as per SOP.
• Manage all aspects of the passenger journey: check-in, boarding, gate services, arrivals, and connections.
• Ensure compliance with all safety, security, and airline policies.

Qualifications & Requirements:

• Bachelor’s degree in Aviation Management, Hospitality, Tourism, Business Administration, or a related field is preferred.
• Minimum of 2-3 years of experience in a customer-facing role, preferably within the airline, airport, or hospitality industry ( Hotels, fine dining).
• Experience in handling premium/VIP clients and resolving customer complaints is a significant advantage.

Personal Skills/ Attributes:

• Expert conflict resolution and customer recovery skills
• Passion for delivering VIP and premium service excellence
• Exceptional communication and active listening abilities
• Composed problem-solver in high-pressure environments
• Familiar with airline membership management systems
• Professional, discreet, and maintains confidentiality
• Proficient in Microsoft Office Suite

Work Conditions:

• Rotating shifts ( including nights/weekends/holidays depending on operations hours)
• Fast-paced airport environment
• Extended standing and walking required
• Professional uniform mandatory
• Overtime during peak seasons
• High-pressure operational setting

Interested candidates are requested to send an application and a CV together with testimonials, NRC Card copy, recent passport photo and other related document to : Mann Yadanarpon Airlines , Business Development Department , Yangon International Airport Estate , Airport Road , Mingalardon Township, Yangon , Myanmar 11021. ( or ) bdm@airmyp.com, not later than 27th November 2025.

Mann Yadanarpon Airlines is seeking a dedicated Customer Service Assistant to deliver exceptional passenger service and ensure a seamless travel experience.

Job description & Responsibilities:

• Manage dedicated check-in, boarding, and arrival services for premium passengers
• Provide personalized assistance to VIP guests and MYP Reward members
• Coordinate lounge access and special service requests
• Assist with MYP Reward program enrollment and account inquiries
• Process points upgrades and redemption requests
• Explain program benefits and tier privileges to passengers
• Process check-in, boarding passes, and baggage handling
• Manage flight connections and transit assistance
• Handle special requests including wheelchair assistance and unaccompanied minors
• Address customer complaints and service recovery
• Implement solutions within authorized limits
• Escalate complex issues to duty managers as needed
• Ensure adherence to safety and security regulations
• Maintain accurate passenger documentation
• Follow standard operating procedures for all processes

Qualifications & Requirements:

• Bachelor’s degree in relevant field (preferred)
• Open to both experienced candidates and recent graduates.
• Fluency in English and Burmese
• Proficiency in Microsoft Office Suite
• Ability to work rotating shifts (as operation hours)

Personal Skills/ Attributes:

• Excellent communication abilities
• Strong problem-solving skills
• Cultural sensitivity
• Professional appearance
• Team collaboration
• Stress management
• Attention to detail
• Proficient in Microsoft Office Suite

Work Conditions:

• Rotating shifts ( including nights/weekends/holidays depending on operation hours)
• Fast-paced airport environment
• Extended standing and walking are required
• Professional uniform mandatory
• Overtime during peak seasons
• High-pressure operational setting

Interested candidates are requested to send an application and a CV together with testimonials, NRC Card copy, recent passport photo and other related document to : Mann Yadanarpon Airlines , Business Development Department , Yangon International Airport Estate , Airport Road, Mingalardon Township, Yangon , Myanmar 11021 . ( or ) bdm@airmyp.com. , not later than 27th November 2025.

Mann Yadanarpon Airlines is currently looking for active and self-study candidate to fill the position of Reservation and Ticketing Assistant.

Job description & Responsibilities:

• Answering telephone calls and providing relevant information.
• Handling walk-in customers.
• Making Reservation & issuing tickets.
• Prepare sales returns and tallying the sales cash/counter cash.
• Conduct pre-flight checks as briefed by immediate supervisor.
• Provide telephone support to ticketing agents.

Qualifications & Requirements:

• Any graduates and freshers will be welcome. Ticketing experience is preferable.
• Outstanding and friendly personality.
• Previous experience in the Reservation field can be an added advantage.
• Computer literate, fluent in spoken and written English.
• Ability to work under pressure and time constraints to meet deadlines and accurately.

Personal Skills/ Attributes:

• The right candidate will be organized, goal driven, people orientated and have strong attention to detail.
• Must be able to work independently within a small team and be prepared to work extra hours if required.
• Team work
• Young and socially active with good manners

Interested candidates are requested to send an application and a CV together with testimonials, NRC Card copy, recent passport photo and other related document to : Mann Yadanarpon Airlines , Business Development Department , Yangon International Airport Estate , Airport Road , Mingalardon Township, Yangon , Myanmar 11021 . ( or ) bdm@airmyp.com. , not later than 27th November 2025.