Terms & Conditions

 

If the passenger’s journey involves an ultimate destination or stop in a country other than the country of departure the Warsaw Convention may be applicable and the convention governs and in most cases limits the liability of carriers for death or personal injury and in respect of loss or damage to baggage. See also notices headed ADVICE TO INTERNATIONAL PASSENGERS ON LIMITATION OF LIABILITY and NOTICE OF BAGGAGE LIABILITY LIMITATIONS.

Government Announcement for Domestic Travel for Foreigner

At the moment, according to the announcement from the government department (excluding UN staff, embassy staff, NGO staff) other foreigners are not allowed to travel as the following destinations:

According to the announcment on 06.5.2023
From Yangon to Lashio and
As announcment on 7.5.2023
Nay Pyi Taw - Tachilek
Yangon - Tachilek
Mandalay - Tachilek
Myitkyina - Tachilek
Lashio - Tachile Lake
Heho - Tachilek and 

As announcment on 19.6.2023
Yangon - Kaingtong
Mandalay - Kaingtong
Heho - to Kaing Tong as well

According to the statement dated on 4.8.2023
Please be informed that no foreigner will be allowed to board Tachileik Airport (except for UN staff, embassy staff, NGO staff, staff cooperating with relevant ministries).

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TICKETING TERMS AND  CONDITIONS

"Local fare is only valid for Myanmar Citizen (NRC card holders)."

" We will be collecting the fare difference at airport Check-in counter for issued local ticket(s) presented by foreigner(s)."

“Refund can be at respective ticket issuance offices according to the ticket validity."

35% of the purchased ticket value for Normal Refund and 50% of the purchasesd ticket value for No Show Refund will be deducted for both foreigner and local per pax and applicable taxs will be refunded.”

***Name Change

Name change is not allowed for both Foreigner and Local pax.

No show fees (For flight amendment )per pax /per service

MMK 30,000 for Local 

USD 15.00 for Foreigner 

" Please kindly check your email one day ahead before departure for your information in case of flight time changes due to unforeseen circumstances and we kindly advise you to add your reachable contact information at Remark Box when you make booking."

"If we face unpredictable weather when circumstances beyond our control so require, we may cancel divert, postpone or delay flight without notice for safety reasons.In these cases,we are dedicated to giving all customers accurate information as quickly as possible.We will provide meals / refreshment if the flight delay is longer than 1 hour.

Hence, we shall not be able to assume liability for any cost incurred by passengers for missing an international connection due to any of above situations.Please kindly provide us with international connecting flight information when you make flight booking so that we may give priority in informing such passengers in case of potential flight delays, cancenllation etc.,

If we have flight cancellation by airline side or any of above situations, we wil transfer with other airlines or provide fully refund according to the passengers request."

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CONDITIONS OF CONTRACT

1. As used in this contract “ticket” means this “passenger ticket and baggage check”, or this “itinerary / receipt” if applicable in the case of an electronic ticket, of which these conditions and the notices from part. “Carriage” is equivalent to “transportation”;” carrier” means all “air carriers” that carry or undertake to carry the passenger or his baggage hereunder or perform any other service incidental to such air carriage.” Electronic ticket” means the “itinerary / receipt “issued by or on behalf of carrier, the “electronic coupons” and, if applicable, a “boarding document “. “ Warsaw Convention” means the “convention for the unification of certain rules relating to international carriage by air’ signed at Warsaw, 12th October 1929, or that convention as amended at The Hague, 28th September 1955, whichever may be applicable.

2. Carriage hereunder is subject to the rules and limitations relating to liability established by the Warsaw Convention useless such carriage is not “international carriage” as defined by that convention.

3. To the extent not in conflict with the foregoing carriage and other services performed by each carrier subject to:

(i) provisions contained in the ticket;

(ii) applicable tariffs;

(iii) carrier’s conditions of carriage and related regulations which are made part hereof (and are available on application at the offices of carrier),except in transportation between a place in the United States or Canada and any place outside thereof to which tariffs in force in those countries apply.

4. Carrier’s name may be abbreviated in the ticket , the full name and its abbreviation being set forth in carrier’s tariffs, conditions of carriage, regulations or timetables; carrier’s address shall be the airport of departure shown opposite the first abbreviation of carrier’s name in the ticket; the agreed stopping places are those places set forth in this ticket or as shown in carrier’s timetables as scheduled stopping places on the passenger’s route; carriage to be performed hereunder by several successive carrier is regarded as a single operation.

5. An air carrier issuing a ticket for carriage over the lines of another air carrier does so only as its Agent.

6. Any exclusion or limitation of liability of carrier shall apply to and be for the benefit of agents, servants and representatives of carrier and any person whose aircraft is used by carrier for carriage and its agents, servants and representatives.

7. Checked baggage will be delivered to bearer of the baggage check. In case of damage to baggage moving in international transportation complaint must be made in writing to carrier forthwith after discovery of damage and, at the least, within seven days from receipt: in case if delay, complaint must be made within 21 days from date the baggage was delivered. See tariffs or conditions of carriage regarding non-international transportation.

8. This ticket is good for carriage for one year from date of issue, except as otherwise provided in this ticket, in carrier’s tariffs, conditions of carriage, or related regulations. The fare for carriage hereunder is subject to change prior to commencement of carriage. Carrier may refuse transportation if the applicable fare has not been paid.

9. Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown in timetables or elsewhere are not guaranteed and form no part of this contract. Carrier may without notice substitute alte;rnate carriers or aircraft and may alte;r or omit stopping places shown on the ticket in case of necessity .Schedules are subject to change without notice. Carrier assumes no responsibility for making connections.

10. Passenger shall comply with Government travel requirements, present exit, entry and other required documents and arrive at airport by time fixed by carrier or, if no time is fixed, early enough to complete departure procedures.

11. No agent, servant or representative of carrier has authority to alte;r, modify or waive any provision of this contract.

CARRIER RESERVES THE RIGHT TO REFUSE CARRIAGE TO ANY PERSON WHO HAS ACQURIED A TICKET IN VIOLATION OF APPLICABLE LAW OR CARRIER’S TARIFFS, RULES OR REGULATIONS.

VALIDITY

Certain fares (mostly discounted fares for excursion, group or inclusive tour) restrict the validity of your tickets, the dates of your journeys or voluntary changes of routing. When in doubt, please check with your ticketing office.

APPLICATION FOR REFUND

Application for refund should be made during the period of validity of the ticket, and Mann Yadanarpon Airlines reserves the right to refuse refund when application therefore is made more than thirty (30) days after expiry date of the ticket.

No refund nor transfer of embarkation date on ticket shall be allowed of passenger fails to report at the airport or does not cancel under reservation up to the scheduled time of departure.

COUPON SEQUENCE

Flight coupons must be used in sequence from the place of departure as shown on the passenger’s coupon.

FREE BAGGAGE ALLOWANCE

For adult or child baggage allowance of 20 kgs is permitted.

No free baggage allowance for infants paying 5% of adult fare.

Please do not ask our personnel to exceed these free articles in any way as they are not authorized to comply with such a request.

ATTENTION

For passenger convenience and safety/security reasons, it is allowed to carry on board only one cabin baggage within reasonable size and not weighting more than 5 kgs in the cabin to fit under passenger’s seat or in an overhead compartment.

IMPORTANT NOTICE!

If you break your journey for more than 72 hours at any point, please RECONFIRM your intention of using your continuing or return reservation.

To do so, please inform the airline office at the point from which you intend to resume your journey at least 72 hours before departure of your flight.

Failure to reconfirm will result in the cancellation of your reservation(s).

(No Show Notice: Failure to use confirmed reservation would mean that onward or return reservations are deemed cancelled. To prevent this, please cancel booked reservations if you change your travel plan).

NOTICE OF GOVERNMENT IMPOSED TAXES AND FEES

The price of this ticket may include taxes and fees which are imposed on air transportation by government authorities. These taxes and fees, which may represent a significant portion of the cost of air travel, are either included in the fare, or shown separately in the “TAX” box (es) of the ticket. You may also be required to pay taxes or fees not already collected.

CHECK-IN TIMES

The check-in times which is the limit times at which you are requested to arrive at the Airport. No Flights will be delayed because of the late arrival of a passenger. If a passenger does not comply with the check-in times, carrier may cancel the reservation.

ADVICE TO INTERNATIONAL PASSENGERS ON LIMITATION OF LIABILITY

Passengers on a journey involving an ultimate destination or a stop in a country other than the country of origin are advised that the provisions of a treaty known as the Warsaw Convention may be applicable to the entire journey, including any portion entirely within the country of origin or destination. For such passengers on a journey to, from or with an agreed stopping place in the United States of America, the Convention and special contracts of carriage embodied in applicable tariffs provide that the liability of certain carriers parties to such special contracts, for death of or personal injury to passengers is limited in most cases to proven damages not to exceed US$ 75,000 per passenger, and that this liability up to such limit shall not depend on negligence on the part of the carrier. For such passengers travelling by carrier not a party such special contracts or on a journey not to, from, or having an agreed stopping place in the United State of America, liability of the carrier for death or personal injury to passengers is limited in most cases to approximately US$ 10,000 or US$ 20,000. The name of carriers, parties to such special contracts are available at all ticket offices of such carriers and may be examined on request. Additional protection can usually be obtained by purchasing insurance from a private company. Such insurance is not affected by any limitation of the carrier’s liability under the Warsaw Convention or such special controls of carriers. For further information, please consult your airline or insurance company representative.

Note: The limit of limit of liability of US$ 75,000 above is inclusive of legal fees and costs except that in the case of claim brought in a state where provision is made for separate award of legal fees and costs, the limit shall be the sum of US$ 58,000 exclusive of legal fees and costs.

NOTICE OF BAGGAGE LIABILITY LIMITATIONS

Liability for loss, delay, or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid. For most international travel (including domestic portions of international journeys) the liability limit is approximately US$ 9.07 per pound (US$ 20.00 per kilo) for checked baggage and US$ 400.00 per passenger for unchecked baggage. For travel wholly between U.S. points, Federal rules require any limit on an airline’s baggage liability to be at least US$ 1250.00 per passenger. Excess valuation may be declared on certain types of articles. Some carriers assume no liability for fragile, valuable or perishable articles. Further information may be obtained from the carrier.

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Type of Dangerous Goods	The Approval of the operator is required	Permitted in or as Checked Baggage	Permitted in or as Checked Baggage	The pilotincommand must be informed of the location
Alcoholic beverages, when in retail packaging, containing more than 24% but not more than 70% alcohol by volume, in receptacles not exceeding 5L, with a total net quantity per person of 5L.	NO	YES	YES	NO
Ammunition, securely packaged) Div. 1.4S, UN 0012 0r UN 0014 only), in quantities not exceeding 5kg gross weight per person for that person’s own use. Allowances for more than one person must not be combined into one or more packages.	YES	YES	NO	NO
Avalanche rescue backpack, one (1) per person, containing cartridges of compressed gas in Div 2.2. May also be equipped with a pyrotechnic trigger mechanism containing no more than 200 mg net of Div. 1.4.S The backpack must be packed in such a manner that it cannot be accidentally activated. The airbags with in the backpacks must be fitted with pressure relief valves.	YES	YES	YES	NO
Baggage with installed lithium batteries: Non-removable batteries. Batteries must contain no more than 0.3g lithium metal or lithium ion must not exceed 2.7 Wh; Removable batteries. Batteries must be removed if baggage is to be checked in. Remove batteries must be carried in the cabin.	FORBIDDEN
Batteries, spare/loose including lithium metal or lithium ion cells or batteries, for portable electronic devices must be carried in carry-on baggage only. For lithium metal batteries the lithium metal content must not exceed 2g and for lithium ion batteries the Watt-hour rating must not exceed 100 Wh. Articles which have the primary purpose as a power source, e.g. power banks are considered as spare batteries. These batteries must be individually protected to prevent short circuits. Each person is limited to a maximum of 20 spare batteries. *The operator may approve the carriage of more than 20 batteries.	NO*	YES	YES	NO
Camping stoves and fuel containers that have contained a flammable liquid fuel, with empty fuel tank and/or fuel container (See Ref: 6 for details).	YES	YES	NO	NO
Chemical Agent Monitoring Equipment, when carried by staff members of the Organization for the Prohibition of Chemical Weapons on official travel (See Ref: 7 for details).	YES	YES	YES	;NO
Disabling devices such as mace, pepper spray, etc. containing an irritant or incapacitating substance are forbidden on the person, in checked and carry-on baggage	FORBIDDEN
Dry ice (Carbon dioxide, solid), in quantities not exceeding 2.5 kg per person when used to pack perishables not subject to these Regulations in checked or carry-on baggage, provided the baggage (package) permits the release of carbon dioxide gas. Checked Baggage must be marked "dry ice" or "Carbon dioxide, solid" with the net weight of dry ice or an indication that there is 2.5 kg or less of dry ice.	YES	YES	YES	NO
E-cigarettes (including e-cigars, e-pipes, otherpersonal vaporizers) containing batteries must be individually protected to prevent accidental activation.	NO	NO	YES	NO
Electro shock weapons (e.g. Tasers ) containing dangerous goods such as explosives, compressed gases, lithium batteries, etc. are forbidden in carry-on baggage or checked baggage or on the person	FORBIDDEN
Fuel cells containing fuel, powering electronic devices (e.g. cameras, cellular phones, laptop computers, and camcorders). (See Ref: 11 for details).	NO	NO	YES	NO
Fuel cells cartridges spare for portable electronic devices (SeeRef: 11for details).	NO	YES	YES	NO
Gas cartridges, small, non-flammable containing carbon dioxide or other suitable gas in Division 2.2. Up to two (2) small cartridges fitted into a self -inflating safety device such as life-jacket or vest, Not more than one (1) device per passenger, and up to two (2) spare small cartridges per passenger, not more than four (4) cartridges up to 50 mL water capacity for other devices (See Ref: 9 for details).	YES	YES	YES	NO
Gas cylinders, non-flammable, non-toxic worn for the operation of mechanical limbs. Also, spare cylinders of a similar size if required to ensure an adequate supply for the duration of the journey.	NO	YES	YES	NO
Hair curlers containing hydrocarbon gas, up to one (1) per passenger or crew-member, provided that the safety cover is securely fitted over the heating element. These hair curlers must not be used on board the aircraft at any time. Gas refills for such curlers are not permitted in checked or carry-on baggage. Heat producing articles such as underwater torches (diving lamps) and soldering irons (See Ref: 8 for details).	NO	YES	YES	NO
	YES	YES	YES	NO
Insulated packaging containing refrigerated liquid nitrogen (dry shipper), fully absorbed in a material containing only non -dangerous goods.	NO	YES	YES	NO
Internal combustion or fuel cell engines, must meet A70 (See Ref: 14 for details).	NO	YES	NO	NO
Lithium Batteries: Security -type equipment containing lithium batteries (see Ref:10 )	YES	YES	NO	NO
Lithium Batteries: Portable electronic devices (PED) containing lithium metal or lithium cells or batteries, including medical devices such as portable oxygen concentrators (POC) and consumer electronics such as cameras, mobile phones and laptops, when carried by passengers or crew for personal use (See Ref: 10 for details). For lithium metal batteries the lithium metal content must not exceed 2g and for lithium ion batteries the Watt -hour rating must not exceed 100 Wh. Each person is limited to a maximum of 15 Portable electronic devices (PED). Baggage equipped with a lithium battery, other than lithium button cells, the battery must be removable. If offered as checked baggage the battery must be removed and carried in cabin. *The operator may approve the carriage of more than 15 PED	NO*	YES	YES	NO
Lithium battery -powered electronic devices. Lithium ion batteries for portable (including medical) electronic devices, a Wh (Watt -hour) rating exceeding 100 Wh but not exceeding 160 Wh. For portable medical electronic devices only, lithium metal batteries with lithium Content exceeding 2 g but not exceeding 8 g. Devices in checked baggage must be completely switched off and must be protected from damage.	YES	YES	YES	NO
Lithium batteries, spare/loose with a Watt - hour rating exceeding 100Wh but not exceeding 160Wh for consumer electric devices and PMED or with a lithium metal content exceeding 2g but not exceeding 8g for PMED only. Maximum of two spare batteries in carry - on baggage only. These batteries must be individually protected to prevent short circuits	YES	NO	YES	NO
Matches, Safety (one small packet) or small cigarette lighter that does not contain unabsorbed liquid fuel, other than liquefied gas, intended for use by an individual when carried on the person. Lighter fuel and lighter refills are not permitted on one's person or in checked or carry -on -baggage. Note: "Strike anywhere" matches, "Blue flame" or "Cigar" lighters or lighters powered by lithium battery without a safety cap or means of protection against unintentional activation are forbidden.	NO	ON ONE'S PERSON		NO
Mobility Aids : Battery-powered wheelchairs or other similar mobility devices with non spillable wet batteries or with batteries which comply with Special Provisions A123 or A199 (See Ref: 4 for details)	YES	YES	NO	YES
Mobility Aids : Battery-powered wheelchairs or other similar mobility devices with spillable batteries (See Ref: 2 for details)or with lithium batteries (See Ref: 3 for details).	FORBIDDEN
Non-radioactive medicinal or toilet articles (including aerosols) such as hair sprays, perfumes, colognes and medicines containing alcohol, and Non-flammable, non-toxic aerosols in Division 2.2, with no subsidiary risk, for sporting or home use. The total net quantity of Non-radioactive medicinal or toilet articles and Non-flammable, non-toxic aerosols Division must not exceed 2 kg or 2L and the net quantity of each single article must not exceed 0.5 kg or 0.5 L. Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents.  Oxygen or air, gaseous, cylinders required for medical use. The cylinder must not exceed 5kg gross weight.	NO	YES	YES	NO
	YES	YES	YES	YES
Radioisotopic cardiac pacemakers or other devices, including those powered by lithium batteries, implanted into a person or fitted externally,	NO	ONE’S PERSON		NO
Security-type attache cases, cash boxes, cash bags, etc. incorporating dangerous goods, such as lithium batteries and/or pyrotechnic material, except as provided inRef: 5 are totally forbidden (See Ref: 5 for details)	FORBIDDEN
Specimens, non-infectious packed with small quantities of flammable liquid must meet A180 (See Ref: 13 for details).	NO	YES	YES	NO
Thermometer, medical or clinical, which contains mercury, one (1) per person for personal use, when in its protective case	NO	YES	NO	NO
Thermometer or barometer mercury filled carried by a representative of a government weather bureau or similar official agency (See Ref: 1 for details).	YES	NO	YES	YES

Note: The provisions for Dangerous Goods carried by Passengers or Crew may be limited by State or Operator variations. Passengers should check for current provisions.

 

 

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